What happens when a user logins to Zone Employee Portal with an SSO?
a) If the user does not exist in Zone Employee Portal, a new user record will be created (the email, first and last name will be taken from SSO).
b) A new Zone Employee Portal session is created. The session behaves the same way as if user logins directly to Zone Employee Portal without an SSO.
c) Please note that an employee record must exist before a login attempt.
Is Zone Employee Portal user signed-out of Zone Employee Portal when the SSO user is signed-out of SSO?
No. In that sense SSO is not full SSO for Zone Employee Portal. Zone Employee Portal only uses SSO to authenticate the user.
Can user coming from SSO also login to Zone Employee Portal using the standard Zone Employee Portal login form?
Only if the user has already an existing password. The pasword is created after an invitation to Zone Employee Portal is sent to the user and the user clicks the link in the invitation email. But the invitation can not be sent after the user has already logged in using SSO.
Can one company have more than one authentication providers?
Yes, one company can have more then one authentication provider. But it is not recommended, because email notification links to Zone Employee Portal may redirect user to a wrong authentication provider.
Currently Zone Employee Portal supports Okta, Azure and OneLogin. Can we add more 3rd party authentication providers?
Yes. The implementation is based on OpenID protocol, so any identity provider supporting this protocol should be configurable as Zone Employee Portal authentication provider. Well, it need to be tested, for now it's just a theory.
What about Salesforce as authentication provider?
Salesforce authentication is currently in experimental mode.
Which URL link should I use in Zone Employee Portal email notification templates for users authenticated by SSO?
Use the "Login URL" of the External Authentication Provider. Note that this URL will redirect users to their Zone Employee Portal home page (no deep links supported now).